Course Curriculum
A comprehensive learning path from Teams basics to advanced mastery
Getting Started with Microsoft Teams
Foundation knowledge to confidently navigate and use Teams in your daily work.
- Introduction to Microsoft Teams and the Microsoft 365 ecosystem
- Installing and setting up Teams on desktop and mobile
- Understanding the Teams interface and navigation
- Personalizing your profile and status settings
- Essential keyboard shortcuts for productivity
Learning Outcome: Navigate Teams confidently across all devices and customize your workspace.
Chats and Communication
Master one-on-one and group communication features for effective messaging.
- Starting and managing individual and group chats
- Formatting messages with rich text and markdown
- Using reactions, GIFs, stickers, and emojis effectively
- Sharing files, links, and screenshots in chats
- Finding and organizing conversations
- Setting notification preferences and priority messages
Learning Outcome: Communicate effectively using chat features and manage conversations efficiently.
Teams, Channels, and Organization
Structure your workspace with teams and channels for optimal collaboration.
- Understanding teams vs. channels: when to use each
- Creating and configuring teams for different purposes
- Setting up standard and private channels
- Managing team membership and permissions
- Using threads effectively for organized discussions
- Pinning and favoriting important channels
- Channel moderation and announcement settings
Learning Outcome: Design and implement effective team structures that align with organizational needs.
Meetings and Video Conferencing
Host professional virtual meetings with confidence and advanced features.
- Scheduling meetings and managing calendars
- Starting instant meetings and meet-now sessions
- Understanding meeting options and settings
- Using video, audio, and screen sharing effectively
- Managing participants, lobby, and permissions
- Recording meetings and accessing transcriptions
- Utilizing breakout rooms for group activities
- Live captions, translation, and accessibility features
- Best practices for engaging virtual meetings
Learning Outcome: Facilitate professional, engaging virtual meetings with advanced Teams features.
Files and Document Collaboration
Collaborate seamlessly on documents with integrated SharePoint functionality.
- Understanding the Teams-SharePoint connection
- Uploading and organizing files in channels
- Co-authoring documents in real-time
- Version history and file recovery
- Sharing files internally and externally
- Using OneDrive vs. SharePoint for file storage
- File permissions and access management
Learning Outcome: Collaborate on documents effectively and manage shared files with proper organization.
Apps, Tabs, and Integrations
Extend Teams functionality with apps and custom integrations.
- Exploring the Teams app store
- Adding and configuring tabs in channels
- Using built-in apps: Planner, OneNote, Forms, and more
- Integrating third-party tools and services
- Working with bots and connectors
- Creating custom workflows with Power Automate
- Managing app permissions and policies
Learning Outcome: Enhance productivity by integrating relevant apps and automating workflows.
Governance, Security, and Compliance
Implement best practices for security, governance, and organizational policies.
- Understanding Teams governance frameworks
- Managing team lifecycle: creation, archival, deletion
- Setting up naming conventions and classifications
- Implementing data loss prevention (DLP) policies
- Security settings and external access controls
- Compliance features and eDiscovery
- Guest access management and external collaboration
- Admin center overview and key settings
Learning Outcome: Apply governance policies and security best practices for enterprise Teams deployment.
Power User Techniques and Advanced Tips
Become a Teams power user with advanced shortcuts and productivity techniques.
- Mastering the command bar for quick actions
- Advanced search and filtering techniques
- Keyboard shortcuts for every task
- Customizing notifications for maximum productivity
- Using saved messages and important flags
- Teams mobile app advanced features
- Troubleshooting common issues
- Staying updated with new Teams features
- Tips for training others in your organization
Learning Outcome: Work at maximum efficiency and become the Teams expert in your organization.